Frequently-Asked Questions Helpful Answers to the Questions We’re Asked Most
If you’re seeking further information about FileShred, a premier paper shredding company in Hartford, CT, we encourage you to browse our frequently-asked questions below. If you still have questions after exploring this page, please don’t hesitate to call us at (855) 54-SHRED or contact us right away!
Why shred my documents?
Because privacy laws require it in certain cases, and you need to protect personal and business information.
How do I get started?
Just give FileShred a call, and we will walk you through the entire process and answer all your questions.
How much will my shredding service cost?
The cost of your service depends on the service you choose, the amount you have to shred, and the frequency of your shredding service. Our staff will analyze your shredding need and provide you with a quote.
When can I schedule a shredding service?
Right away! FileShred provides shredding services Monday through Saturday, so just pick the best day for you.
What type of payments do you accept?
Cash, credit cards, and checks are all acceptable forms of payment for us.
Will you do a one-time shredding service?
Yes, whether you’re an individual or a business, we come to you only when you need us.
Where are my documents shredded?
At your location. All of your documents are shredded before we leave your home or office.
Do you have a location where I can bring my documents to be shredded?
No. We are a mobile shredding company, and we come to you.
Can I see my documents being shredded?
Yes, you can watch the entire process. Our mobile shredding trucks have a screen on the side of the truck, so you can watch your documents being emptied into the shredder and then shredded.
Do I have to prepare the documents before the documents are shredded?
Just put your documents into boxes, garbage bags, garbage cans, or any container that is convenient for you. There is no need to remove paper clips, staples, rubber bands, or binders clips: our high-capacity industrial shredders will shred it all.
Do you shred or take cardboard boxes away?
We don’t shred the boxes because it affects our ability to recycle the paper after we shred it. However, for an additional fee, we will remove the cartons. Note: most municipalities in our area will take cardboard boxes away for free, so we’d encourage you to look into that option before coming to us with your boxes.
I want to go through my files at my own pace. Will you deliver a shredding bin earlier than my shredding appointment?
Yes, but there may be a nominal delivery fee.
If I get a shredding bin, how often do you come? What if I don't need shredding services every month?
No problem! Just call us when it is full, and we will come the next day. We only require one shredding service per quarter as a minimum if you get a bin from us.
What happens to the paper after it's shredded?
100% of the paper we shred is recycled. Every ton of paper we shred saves 17 trees!
Why should I use FileShred?
Our shredding service is about you and your needs. We build our shredding service around you. Our well-trained staff will assist you with the planning, pricing, and performance of your shredding service. We make the entire shredding process fast and convenient for you.